Terms &
conditions.

Using this site

You are welcome to browse, look up a batch code, and contact us. Please do not attempt to break into the buyer portal or the admin area, scrape the site automatically, or use it to send anyone unsolicited mail.

Traceability records

Batch records published here are drawn from our own harvest, processing and laboratory records for that specific lot. We publish them because we would rather be checked than believed.

A public batch record deliberately withholds commercial detail such as the destination of a shipment. That information is visible to the buyer of that lot when signed in to the portal, and to nobody else.

Specifications

Figures shown on the product pages are typical ranges for the crop, not a guarantee for any particular consignment. The specification that governs an order is the one on the contract and the lot documents for that shipment.

Samples and quotations

Requesting a sample does not create a contract, and a quotation is an invitation to trade rather than a binding offer. An order exists once it is confirmed in writing by both sides.

Terms of sale

Price, quantity, delivery terms, payment terms and liability are agreed per shipment in the sale contract. Nothing on this website changes what that contract says, and where the two differ the contract governs.

The buyer portal

Portal accounts are issued to buyers by us. Keep your password to yourself, and tell us at once if you think someone else has it. You will only ever see the lots assigned to your account.

Contact

Questions about these terms go to sales@nilegourmetspices.com. Last updated 26 September 2026.